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Colleen's Articles in Sales

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Ready Set Change Have you ever thought of participating in some favorite pastimes, like vacations? For many sales professionals Vacations is a big event. And if you find in your business or sales professions that you are lacking the energy and the enthusiasm, then here are the six ideas from www.engagedselling.com to recharge you batteries and keep enjoying all aspects of your lives while continuing to work . Here are some ‘best practice’ ideas …… / The Real Trouble with Assumptions How assumptions effects in business or sales? In business and sales, this can present a significant problem in the way we interact and communicate with clients and potentials. Assumptions can cloud the path to honest communication. Without honest communication, an organization cannot understand the true needs of its clients. The trouble with assumptions—arriving at conclusions based on ....http://www.engageselling.com To Thine Own Self Be True: Five steps for dealing with angry customers As a sale professional, what you do need to understand is how to handle angry customers whenever they inevitably come into your life. Sales people will have at least one difficult customer during their career. Colleen Francis from Engage Selling has given us five positive ways to deal with angry customers “Dealing with customers”. Don’t Get Down – Get Better! Your first meeting goes wrong. Then don’t let negative emotions come out n your way of success. Do something proactive to change your perception and help alleviate the stress you’re experiencing. Colleen Francis from Engage Selling has given us five positive ways to deal with these “Character Building Days”. “I have to take your proposal to my manager!” Influencers cannot buy, they can only recommend. A decision maker is the only person that can say yes. Decision makers own their budgets. It seems easier to deal with influencers rather than decision makers. To sell effectively, call the highest level of decision maker that is relevant to your product or service offering. Make sure you are calling the highest relevant decision maker, not just the highest decision maker. Try the Colleen’s plans to bring the true decision maker to the table.

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