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Drew Stevens's Articles in Business

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  • How to Deliver Customer Service like an Athlete
    Delivering customer service is a vital need with every organization. Discover a practical, new and easy to remember technique for your organization.
  • Shameful Leaders - The Trouble with Wall and Main Street
    The avaricious leadership of many organizations operates in a callous vacuum with little concern for its most vital assets- employees and customers. The problem with many of these leaders is creating a Darwinian environment. Curiously, what is it that separates quirkiness from exemplary? We believe it comes down to six basic premises.
  • Tips to Terminate your Clients
    Perhaps it is time to review client margins. Simply put if clients are an expense and your business is not making profit, terminate them. Businesses terminate employees if unproductive, why not clients?
  • You are Fired..Using Sales Skills for your Next Job
    Unemployment is up and this is not time for that faint of heart. The key to your job hunting success is to use existing selling skills to find your next emplooyer.
  • How to Increase Morale at Work
    The morale issue is a headache for both managers and employees. Discover some techniques to alleviate the most severe issues.
  • How to drive your salesman crazy
    Selling professionals can get perturbed like any other professional. Here are some of the top issues that exasperate selling professionals.
  • Sales Techniques that assist in selling to Generation Y
    There is one area where the selling professional can achieve more effectiveness by trends and social issues. One of the largest yet daunting areas of research today relates to the Millennials or aptly called Generation Y.
  • Sales People Stop the Insanity
    The world of professional selling is rich with information related to selling skills, sales training and techniques to assist professionals. However, after much rhetoric and information I am finding something completely different...a problem with selling professionals.
  • Customer Service Toolkit
    All businesses make money, yet those that are customer focused are more profitable.
  • How to Present without Fear - PRACTICE
    Public speaking is one of the largest fears that people face. Even for the most learned or the professional speaker, public speaking is difficult.Overcoming presentations are not as difficult as they seem; they require structure and framework.
  • The Issues with Sales Training - Achieve ROI
    A recent report by Selling Power indicates that corporations spend over seven billion dollars per year on sales training. And, many sales representatives do not adopt the sales methodology! In present economic times, the cost of capital is to high not to have measures.
  • How to Address the Customer Service Gap
    Organizations believe that they provide exactly what customers desire. Ask any firm and the Paretto Principle prevails. 80 percent of most organizations believe they deliver exemplary customer service. Ironically, less then 20 percent do.
  • Profitable Ideas for Non Profits
    After a recent presentation to a non-profit client I was asked how to assist in marketing services. Coincidentally, there is not difference in non-profit or for profit marketing.
  • The Value of a Value Proposition
    A value proposition is a pithy statement that promotes the business to clients using outcome and results. This brief statement denotes the benefit(s) that a client receives from working with you. It is outcome based and focuses all attention on client outcomes not process, method or anything further.
  • Time Saving Tips for Selling Professionals
    he reward for managing your time is the enrichment of not only your professional life, but your personal life. And, good time management also gets you closer to your goals. You must focus on your highest priorities and consistently place them first. The added benefit of a well-organized work schedule is the creation of time for family, friends and the leisure activities that rejuvenate and refresh you.
  • The benefit of a Thank you card
    These intimate economical cards provide a level of differentiation in today’s competitive market. There are three options, general, commercial business and home developed on computer. No matter the method ensure your competitive success with a simple method of thank you. If you truly illustrate your genuine interest in others and desire more sales with less labor send a thank you note today!
  • Four Success Factors for Customer Service
    ased on over 26 years of research and thousands of client issues, we have found four factors clients require. These four factors drive success, control profits and assist to retain clients.
  • The Laws of Sales Success
    Sales professionals must create magnetic appeal to increase closing efficiency. Ironically, with the intrigue of technological miracles the foundation of sales success exists upon 10 principles. Since the beginning of trade, selling has not changed, nor have these laws. These principles as they have for centuries are the laws that attract numerous clients and create successful selling professionals.
  • Presentation Power
    One of the most daunting experiences for business professionals is facilitating a business meeting. Many would rather fake death rather than give a presentation. Learn important tips to place power into your next presentation.
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