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Kenrick Cleveland..'s Articles in Telesales

  • Avoiding Persuasion Pitfalls (Part 1)
    "Linguistics is arguably the most hotly contested property in the academic realm. It is soaked with the blood of poets, theologians, philosophers, philologists, psychologists, biologists, anthropologists, and neurologists, along with whatever blood can be got out of grammarians." - Russ Rymer
  • Becoming the Ultimate Empathizer
    Empathy is the ability to identify with and the vicarious experiencing of the feelings, thoughts, or attitudes of another person. Empathy is the capacity to understand and respond to the other's experiences.
  • Cold Calling R.I.P.
    Sometimes it's hard to let go. We've all been there... not wanting to say goodbye to something that we've outgrown, not letting go of someone who wasn't good for us.
  • How to Use Social Positioning to Persuade Affluent Prospects
    "Do not worry about holding high position; worry rather about playing your proper role." ~Confucius
  • Loops: Language Patterns for Persuasion
    Persuasion is made up of a lot of things and one of the most powerful techniques is the language pattern. The temporal pattern loop is one of my favorites.
  • Ode to Vibration
    "We are what we think. All that we are arises with our thoughts. With our thoughts we make the world." ~Buddha
  • Surrounded by Pink Bubbles: Gain Rapport with Your Prospects
    "It is the pervading law of all things organic and inorganic, Of all things physical and metaphysical, Of all things human and all things super-human, Of all true manifestations of the head, Of the heart, of the soul, That the life is recognizable in its expression, That form ever follows function. This is the law." ~Louis Sullivan
  • The Benefits of Patient Attention
    As a child, I spent a few years living on my grandfather's farm where I helped him with all of the work a farmer does. One of my favorite farm activities was helping him plant little hybrid trees.
  • The Incongruent Larry Craig
    In the movie The Usual Suspects there's a scene where a detective is interrogating an alleged criminal.
  • The Silent Side of Persuasion
    This is crazy. . . It's a few weeks old, but very interesting in terms of when to talk and when not to talk.
  • Using the Power of Your Unconscious Mind to Persuase the Affluent
    "Logic: The art of thinking and reasoning in strict accordance with the limitations and incapacities of the human misunderstanding." ~ Ambrose Bierce



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