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Paula Switzer's Articles

  • Managing Behavioral Styles
    Understanding style differences can help in hiring and retaining key employees. Learn practical strategies for immediate application in motivating employees and creating a high performing team.
  • The Value of Teamwork
    Achieve greater success by creating a culture that encourages teamwork.
  • The Art of Encouragement
    Have you ever stopped to think about those encouragers in your own life who helped you along the way? Learn why encouragement is critical to relationships, both personally and professionally.
  • The Beauty of Behavior: Know More and Struggle Less
    Behavior really is quite predictable. Become a student of it to benefit personally and professionally. Description of DISC model included.
  • Accountability is The Key to Exemplary Customer Service
    Are you frustrated with employees who don't know the meaning of accountability? Learn how to create a culture where employees become accountable and customer service is exemplary.



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