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Sheila Mulrennan's Articles in Communication

  • Performance Appraisals
    Performance appraisal is probably the most misused and abused management tool in history. The most important purpose or goal of the appraisal is to improve performance in the future, in both employees and team leaders. Managers can get valuable information from staff to help them make their jobs more productive.
  • Communicating on the Telephone
    Good communication can lead to a better understanding of people and perhaps more importantly, allowing others to fully understand us. This is especially important in business.The telephone is a very powerful tool, especially when used within a business environment.



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